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Smile Exchange of Springfield

Meet the Dentist & Staff from Smile Exchange of Springfield

Dr. Michael L. Bundy, DMD
Clinical Director of Smile Exchange

After receiving his dental degree from the Temple University Kornberg School of Dentistry, Dr. Michael L. Bundy, DMD completed an Advanced Education General Dentistry residency in the United States Navy, where he served on active duty for four years. After his military deployment, he joined a group practice in Portland, Oregon, as a general dentist.

Returning to the East Coast several years later, he served as a dental director for two different large group practices. Wanting to transition to private practice, he worked as an associate in an office for a year before purchasing his own practice. Since 2012, he’s been the owner of a comprehensive family dental practice in Medford, New Jersey. In July 2015, he became the Clinical Director of Smile Exchange, which is an innovative and patient-focused group dental practice.

Dr. Victoria Crow, DMD
Dentist

Dr. Victoria Crow, DMD joined Smile Exchange in our Warrington location back in 2016 and transferred to our Springfield practice in January, 2019.

Dr. Crow obtained her DMD from the Temple University Kornberg School of Dentistry. Graduating cum laude, she also received the award for excellence in operative dentistry. Dr Crow places great emphasis on building relationships with her patients and is always eager to learn new innovative ways to ensure the highest levels of patient-centered care.

She is a member affiliated with the American Dental Association, the Academy of General Dentistry, Pennsylvania Dental Association, and the Dental Society of Chester County and Delaware County. In her spare time, Dr. Crow enjoys swimming, basketball, and volleyball.

Laurie
Office Manager

Laurie joined Smile Exchange in October of 2016 and has worked in various locations- most recently joining Springfield in early 2020. She has a BS in Business Management and possesses a great deal of management experience in both retail and dental office environments.

Laurie enjoys traveling with her husband and spends her downtime playing frisbee and roaming her neighborhood with her 75-pound Golden Doodle named Oliver.

Erica
Assistant Office Manager

Erica joined Smile Exchange in 2017 with 10 years of dental experience and an extensive office background working with accounts receivable.

Erica lived in Delaware County before moving to New Jersey with her husband and three children. She enjoys traveling and spending time with her family.

Alyssa
Registered Dental Hygienist

Alyssa joined Smile Exchange in the winter of 2019. She is a graduate of Harcum College in Dental Hygiene. She strives to keep her patients informed and comfortable during their visits and loves improving their smiles which keeps them happy and healthy.

Asia
Dental Assistant

Asia decided to pursue a career in dental assisting in 2016 and graduated from Allstate Career School. She loves to work with her patients and helps them to become more confident in their smiles.

Asia resides in Delaware with her three beautiful children and husband. She loves traveling with her family in her free time.

Barbar May
Dental Assistant

Barbara May joined Smile Exchange in the spring of 2018 after graduating from Allstate Career School.

She resides in Delaware county with her family and enjoys reading and watching movies with her family and friends.

Christine
Dental Assistant

Christine is a graduate of Allstate Career School and resides in Delaware county with her recently adopted puppy.

She enjoys vacations with her family at the beach and traveling to different cities and states. Her favorite pastime is watching football with friends and family.

Gina
Dental Assistant

Gina has been a dental assistant for five years. She has experience in general dentistry as well as pediatric dentistry, endodontics, implants, and oral surgery. She plans to continue her education and become a dental hygienist.

Gina was born and raised in South Jersey. In her free time, Gina enjoys staying active and spending time with family and friends.

Hien
Lab Technician

Hien joined Smile Exchange with 12 years of experience as a dental lab technician in 2015 when our office first opened.

In his free time, he is an avid follower of all Philadelphia professional sports teams and enjoys reading and spending time with his family.

Katie
Hygienist

Katie came to Smile Exchange in September of 2018 and holds a BS in Education from Immaculate University and an Associates of Dental Hygiene from Harcum University where she made the Dean’s list. She has been practicing since 2016.

Outside of work, she is passionate about fitness and travel and enjoys spending time with her new puppy named Summer.

Lisa
Hygienist

Lisa is the newest member of our hygiene team as of June 2020. She is a 2019 graduate of Harcum College.

Rebecca
Registered Dental Hygienist

Rebecca started with Smile Exchange when the office first opened back in 2015. She attended Camden County College in Blackwood, NJ and Ramapo College of NJ.

She is a recent homeowner in the Philadelphia area and enjoys hiking, biking, and traveling to exotic locations. Her favorite part of practicing hygiene is interacting with her patients.

Stacy
Patient Experience Coordinator

Stacy joined Smile Exchange in the fall of 2019 with 15 years of experience in the dental field.

She lives in Delaware County with her puppy, Roxy, and two cats, Skitz and Raven. Outside of work she enjoys being around other animals and occasionally volunteers at the Providence Animal Shelter.

Susan
Patient Experience Coordinator

Susan has been with Smile Exchange since April of 2019. She has worked in the dental field for 30 years.

Sue was raised in Delaware County where she still lives with her husband and two rescued Golden Retrievers. She enjoys taking care of the dogs, cooking, swimming, and tending to her garden. She also enjoys Nascar races and vacationing in the Poconos and Outer Banks.

Browse Through an Office Tour at Smile Exchange of Springfield

office exterior

waiting room 1

waiting room 2

exam room 1

exam room 2

Patient Forms for Smile Exchange of Springfield

Online: Springfield New Patient Registration Form. Please complete each yellow box on each form and upon completion of all forms, click “submit.”

Printable Form: Springfield New Patient Registration (PDF). If you would like to print the form, please complete and bring to your first visit.

Our Patients from Smile Exchange of Springfield Say it Best!

Smile Exchange of Springfield

4.8

Marsha Neal-Williams

21:59 16 Jan 18

This has been the most detailed dental experience that I have ever had! They use new technology to do your xrays that are super fast and they make you part of the experience by answering all of your questions. They work with your budget and give you a detailed printed explanation of your treatment plan. This was all on the first visit! They receptionist are super nice and the rest of the staff are amazing! This is my new dentist for family ????

Heather Durkee

23:39 06 Feb 18

Katie did a great job cleaning my teeth and not mocking me for not taking better care of them. The doctor was also very nice and answered a few of my questions in a way that was honest and not money grubbing like other offices I’ve been to. They were fast yet thorough, def sticking with them after several bad starts at other dentistsq

Jade C

21:25 28 Nov 17

It was my daughter's first experience at the dentist just as she turned three years old. The whole experience was great! The hygienist showed her all of her tools and made my daughter feel at ease. She even got a toy after the appointment for doing so well! The whole appointment was super quick, no wait at all, and we are all set for our next cleanings in May.

shnottingham

17:26 16 Nov 17

I'm 50 yrs old & before I came to Smile Exchange of Springfield, PA I use to hate going to the Dentist. These lady Doctors and their staff are great. The Dentist is AMAZING. I no longer have a fear of going to the dentist anymore. I cried at 44 yrs old in another dentist's chair, but NOT at Smile Exchange. I was so happy that they made me feel comfortable and the outcome is wonderful. My teeth looks great. I'd recommend everybody to come here for the health of your mouth. I love these ladies.

Ann Myers

15:36 15 Feb 18

Today was my first visit to Smile Exchange of Springfield . I was greeted and welcomed by the office manager. I think her name was Nicki. She was so friendly and efficient .Rebecca . The dental hygienist was professional and so easy to talk to and took X-rays and made the evaluation so quickly and efficiently. Her recommendations were easy to follow and understand .The facility was equipped with state-of- the -arts technology. Dr. Needleman was helpful and gave an expert plan for my dental health. I would recommend this office to everyone I meet.

Monica Hall

07:19 28 Apr 18

My visit was very positive. They are so professional at this office and wonderful. The receptionist was energized, which made me feel comfortable. I communicated how one of the assistant was be a bit rough and my doctor assured me that she would handle it. I'm glad she said that because I wasn't going to return if she didn't support my concerns. The pregnant doctor is who worked With me, awesome!!!!????I will be back, due to the cleanliness, communication, and care& concerns from the entire team. It's worth my drive from Philadelphia area. THANKS ????

Carol Alexander

21:23 03 Apr 18

Great experience, everyone was extremely nice and very knowledgeable about their skill. I was self-conscious about my smile on my first visit, but the staff made me feel special like I was their only patient. I am very happy to have selected them to do my dental work. Thank you Smile Exchange!

Shakeria Pitt

15:48 30 Mar 18

Excellent Service and quality staff. Makes you feel comfortable not awkward. State of the art facility. I was afraid of the dentist due to all the phobias of women being drugged in dental offices, but Smile Exchange has a staff of women who made that fear non existent. Thank You!

john simms

18:16 12 Apr 18

Very nice office and staff.I did not receive the treatment plan or pricing that I requested. I was interested in a complete set of dentures. Instead I was given a treatment plan and pricing for what the dentist wanted to do. Disappointing.

Lis Lis

18:55 18 Apr 18

I went for a routine cleaning which was quick and painless. Everyone there was nice and I did not have to wait a long time to be seen. The office is very clean.

Ziyu Xian

23:19 11 Feb 19

Great service. Everyone was friendly and professional. The facility was very clean. Plenty of parking spaces. If you need to have anything major done they will give you the price beforehand. Very satisfied with the experience.

Emma Alkire

18:55 14 Feb 19

Great first experience. Was seen right on time, cleaning was not painful or uncomfortable at all, all staff were friendly and courteous, and I was even given a single rose upon leaving as it was Valentine’s Day. Was super easy to schedule an appointment online and complete all my new patient paperwork before getting there too.

Shamika Williams

19:33 11 Feb 19

OMG THIS PLACE IS THE BEST especially for people without insurance.. I myself don't have insurance.. I'm going to tell you they take care of me very well..they didn't treat me any different fr people who have insurance..The assistant are nice the doctors are wonderful the front desk assistant is very very professional and nice..I love this place.. for my first time I have a very good experience I can't complain.. Thank you Lord for leading me to find this place..GOD IS GOOD ALL THE TIME & ALL THE TIME GOD IS GOOD..

Psiloveyou123 Degidio

18:30 22 Jan 19

Had major dental work done today, the staff and the dentist amazing ? they know how afraid I am, they all made sure that I was comfortable and there was no pain at all. All of the staff really make sure you feel like family. I love you guys ??

David Lucey

22:46 07 Feb 19

All girls there are very helpful, charming and easy to talk to.I find dentists a horrible place, but they sat me down, ran me through everything and really cared to make sure I understand what I needed/ pricing/ payment menthods/ etc.Very happy with meeting and can't way for new smile!

Patricia Wood

00:07 26 Feb 19

Smile Exchange of Springfield has the most excellent service I have ever seen in a dental office! I am always happy to attend my appointments. Everyone is friendly, they are very efficient and do amazing work!

Carmen Truong

21:58 27 Aug 19

This was my first time going to smile exchange; I was experiencing tooth pain and I was able to get an appointment the same day. The dentist was wonderful! I'm coming back for my clean up! Definitely recommend it! The receptionist is wonderful too:) thank you for having such a great staff!

sakina savage

00:58 10 Aug 19

Great dentist office! The staff here made my son and I feel so welcomed. Everyone is so friendly. Dr. Crow is so down to earth. She made me feel so comfortable. The dental hygienist was awesome too. This is a very clean and professional office. I highly recommend coming here!

Damon Foster

12:15 06 Sep 19

This office is great. They are patient and caring. I came in needing a partial and it took sometime to complete. Dr. Crow and her staff explain every step of the procedure so knew what to expect. There was no pain. I wish I knew about this dentist years ago. I would highly recommend anyone to their office.

Valerie Dancy

01:06 29 Aug 19

The office is very clean and inviting. The staff is warm and friendly. Every staff I came in contact with made me comfortable. I was nervous and worried about the visit. I have had bad experiences in the past so my anxiety was high. My anxiety disappeared with Smile Exchange. Starting with the receptionist , then with the tech, who took my X-ray, followed by the dentist and the hygienist , then with the person who helped me to see the final plan. They encourage me, build me up ,and treated me with respect. They made sure I knew what was going on and what was the final plan. They addressed my concerns and fears. I was so happy and relieved, that I cried with tears of joy. I’d found my home at Smile Exchange to help me on my journey with great oral care. I left with a huge smile on my face. Thank you Smile Exchange for your service.

Linda Eberle

03:41 15 Aug 19

Everyone at Smile Exchange is friendly and professional. I've been a patient there for a few years and have been very happy with cleanings and exams. The staff makes accommodations to meet a patient's needs. And that is very much appreciated.

Rhonda Dominick

15:36 09 Jan 20

Wonderful, wonderful.Great staff, they make sure you're comfortable , and satisfied with the service that they provide. I would call them the painless dentistry. They are very informative, and they will guide and advise you to how to take care of your teeth and gums properly. I wouldn't trade them for any other. I truly appreciate the great service. Lastly, everyone is very friendly, the office is very quaint, quiet with the television not too loud for your entertaining needs, and accepting clean.Thank you for the amazing service.

Angelena Johnson

17:52 27 Dec 19

I just want to say Dr Crow and her staff are amazingly wonderful and professional! Dr Crow is gentle in everything she does. When she had to numb me she was so gentle that I could hardly feel what she was doing. Thank you so much!

Sesue .

23:16 21 Jan 20

Had my first appointment today and it was a great experience. Everyone was very kind and comforting. I felt a little more at ease even with the dentist being somewhere I absolutely hate.

Donna McCauley

19:31 15 Jan 20

I continue to be very satisfied with Smile Exchange of Springfield! I was sad my original dentist moved but my new doctor is just as wonderful. Staff are pleasant & helpful &I was taken at my appointment time!

Maria Seguban Cruz

18:04 15 Jan 20

I am not happy that I called the dentist that I cancelled that appointment for Dec 23, 2019. They charged me $85.00 for missing appointments when I called last October. Dirty money. When I got Bill last Sept that the bill was zero. They kept deducting $100 automatic for Nov and Dec, 2019. Total $287.00. I will never go back to Exchange smile location in Springfield again. It is my nightmare. I will return to my old dentist in another location. I had no problem with my bill at old dentist company for 10 years.

natalia martinez

17:01 09 Jan 20

Dr.Crow is the bomb❤️ Best dentist I’ve had. Between getting filings to root canals with her it’s always been little to no pain and quick, I am never switching ! They definitely changed my experience with dentists as I used to be terrified

shalea jackson

15:46 22 Jan 20

It was amazing. My hygienist listened to me and answered all the questions I had. They told you what wrong before they did any work and how much it’s going to cost. I was also able to get a next day appointment. Very clean and neat. Staff is very nice

Natalia Seay

20:24 05 Nov 20

First time client and will definitely return. The service was amazing. The facility is clean, spacious and welcoming. They took proper COVID protocols which made me feel comfortable. Kelly did my x-rays and cleaning. She was so nice and knowledgeable. She took the time to listen to my concerns and reassure me throughout the entire process. I plan to bring the whole family here. Thank you for the great service!

Jonah Wagoner

17:14 06 Oct 20

I went here today for my first visit to the dentist in several years and it was by far the best experience I’ve had. Everyone was so nice and welcoming and knowledgeable. They didn’t mind that I had a million questions. For the first time, I’m actually excited to go back to the dentist. Also, Gina is amazing!! I was there for quite a bit of time today and I saw her give such an amazing level of care to each patient she came in contact with.

Jerry Myers

00:36 11 Nov 20

My technician was incredibly caring. She became a track star, running back and forth adjusting my partial, to make certain that I was completely satisfied. Please let the entire team know how much I appreciate them. Thank you so very much Jerry Myers

Robert Swartz

22:42 20 Nov 20

I had immediate upper dentures put in today. Dr crow and her assistant were very knowledgeable and friendly, did a fantastic job and explained very clearly how to care for them. I would definitely Refer people I know here!!

julia lakata

22:35 10 Nov 20

I’ve seen the same dentist since I was about 13 and recently moved and needed to find a new dentist. I was very nervous about switching dentists but smile exchange exceeded my expectations. I had a great experience and my teeth feel brand new.

Emily Swanger

16:41 13 Dec 20

Dr. Crow and the staff here are amazing. I recently had two scalings and a filling done, and I didn't feel a thing! These are procedures I would have been terrified to get with my old dentist, but here they make sure you're 100% comfortable and numb before they begin. Everyone here is also very patient and friendly, and I've never sat in the waiting room for more than five minutes. I used to be afraid of the dentist and now I don't mind going. I would highly recommend this place.

Calvin Blake

16:21 08 Apr 21

Dr Crow and Antony were amazing..They made me feel so comfortable and relax..it was so good I didn’t even realize when I was done 👏👏👏

Julianne F

14:01 11 Jun 21

After experiencing sensitivity for months and 5+ years since my last dental visit, I decided to try this location. The staff was incredibly friendly, calming, and informative. Dr. Crowe and her assistant listened to all of my concerns, answered all of my questions, and were extremely kind and honest. I highly highly recommend seeing her if you are like me and experience a lot of anxiety at the dentist.

Leanna Ostagne

23:13 26 May 21

Went for a basic cleaning and left with a very sore mouth and bleeding gums. I’ve never been in so much pain in my life the woman was very heavy handed and stabbed me in my gums multiple times with the tools she was using. I’m not gonna say the office as a whole is bad maybe it was just my person but this experience was a no for me.

Nina ~

15:38 03 Jun 21

DO NOT TRUST THEM WHEN THEY TRY TO SELL YOU SERVICES. I was a new patient there and without a hygienist or doctor even SEEING me, the assistant told me I needed a descaling - which is a procedure for people with tartar buildup under the gum line. It's expensive, invasive, insurance doesn't cover it, and it involves numbing and several appointments. I was suspicious because I get my teeth cleaned every 6 months and no one has ever mentioned that before. I declined, and the front desk tried to tell me if I didn't get it done, my insurance wouldn't cover the crown I needed. I called my insurance company and they basically told me I was being scammed and not to go back. I got TWO second opinions about the descaling, and both dentists told me my teeth hardly even needed a cleaning! They are selling services people don't need. DO NOT TRUST THEM.

Mason Peterkin

16:25 13 May 21

My Name is actually Erika anyway A little back story! I went to Dental Solutions In Springfield about a year ago & had a dental exam it hurt like hell for one the lady was digging in my gums & told me that I needed a deep cleaning & that i basically had early signs of gingivitis! They told me my treatment would cost me close to $600 & I have a very good High option plan for dental! Anyway i felt off about this place then covid hit so I never went back! I recently went to Smile Exchanges had Xrays done etc & they told me i most certainly didn't need a deep clean that my teeth are in pretty good condition! The exam was so painless i had to ask the hygienist if he was poking my gums bc i didnt feel anything! AMAZING! After the experience i had at the other place! Came back for a cleaning and to fill two cavities & just TOP TIER SERVICE the doctors and all the staff are so nice & attentive they make u feel as comfortable as possible & the place is super clean & nice! This will be my forever dentist... oh yea & i only came out of pocket $20 bucks!!! Thank god for them I was being scammed out my money at the other place... Thank you smile exchange 🙂

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Our Dental Office Location:
SPRINGFIELD, PA

Schedule with Springfield

OFFICE LOCATION
105 Baltimore Pike
Springfield, PA 19064

OFFICE HOURS
Monday 8am–7pm
Tuesday 8am–7pm
Wednesday 8am–7pm
Thursday 8am–7pm
Friday 7am–1pm
Saturday Closed
Sunday Closed

PHONE
484-430-3883

EMAIL
springfield@smileexchange.com

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